Coronavirus - What you need to know

Updated May 20, 2020

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel (new) coronavirus that was first identified during an investigation into an outbreak in Wuhan, China. On March 11, the World Health Organization declared the rapidly spreading coronavirus outbreak a pandemic.

Symptoms associated with the virus are mild to severe fever, cough, and shortness of breath. There is currently no vaccine to protect against COVID-19, and there is no specific antiviral treatment for the virus.

Our doctors are here to help. If you have symptoms of the virus, our doctors can assess your condition and help determine the necessary next steps, all from the comfort of your home. If you are suffering from other common medical conditions, our doctors provide reliable care while minimizing the exposure to contagious viruses like COVID-19.

Latest COVID-19 Information from the CDC

Coronavirus COVID-19 Global Cases by Johns Hopkins

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AllyHealth Covid-19 Diagnosis and Treatment

As COVID-19 continues to spread across the United States, AllyHealth is working diligently to help keep you healthy and safe. It’s important to know what you can expect from your AllyHealth visit during this COVID-19 pandemic.

Please note, as the coronavirus situation continues to evolve, this list is subject to change


Your AllyHealth provider can:

  • Assess likelihood of COVID-19 based on your symptoms and other risk factors
  • Advise you to:
    • Self-quarantine according to the latest CDC guidelines
    • Pursue COVID-19 testing via an in-person care setting
    • Go to an emergency department if symptoms are severe, and help coordinate with your local emergency department if necessary
  • Discuss signs and symptoms of coronavirus
  • Write a note excusing you from school or work for up to 14 days
  • Diagnose and treat more than 80 common conditions, reducing the need for in-person care
  • Write 90-day prescription refills for chronic conditions (temporarily increased from 30 days)


Your AllyHealth provider cannot:

  • Order tests for COVID-19
  • Treat COVID-19 cases with anti-viral medication
  • Provide a note that clears you to return to work

Minimize the Risk of Exposure

  • Stay home when you are sick
  • Avoid close contact with people who are sick
  • Clean and disinfect frequently touched objects and surfaces
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60 percent alcohol if soap and water are not available.

Do I have COVID-19 or something else?

COVID-19 Symptoms Compared to Cold and Flu
HEADACHES Sometimes Rare Common
FEVER Common Rare Common
FATIGUE Sometimes Sometimes Common
RUNNY OR STUFFY NOSE Rare Common Sometimes
SORE THROAT Rare Common Sometimes
COUGH Common (usually dry) Mild Common (usually dry)
ACHES AND PAINS Sometimes Common Common
DIARRHEA Rare No Sometimes for children

How we can help

You can still receive quality medical care without leaving your home. Virtual care is a highly effective method to evaluate and treat symptoms while minimizing exposure to potentially contagious viruses. Request a visit by phone or video to talk to a AllyHealth doctor now.

If you think you are infected, AllyHealth doctors can answer questions about the disease, evaluate your risk, and advise you on next steps. Our clinical team is trained on the latest protocols for local and national notification, testing, and management of people under investigation for the virus.

Get the most-current information from the CDC

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Mental Health During the Coronavirus Outbreak

Worry, stress, and anxiety are expected, given the current conditions surrounding the coronavirus. Everyone handles these and their other emotions and responses differently.

AllyHealth is ready to listen and support you and your family during this challenging time. Our board-certified psychiatrists and licensed therapists can help you process the information as it develops, create strategies to manage your concerns, identify healthy activities, and put together a plan tailored to your unique situation and needs.

Now, more than ever, is a great time to focus on what you can control and your overall well-being. Schedule a private, confidential visit and keep both mentally and physically healthy with AllyHealth.

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